Outline This is an online installation software to help you to perform initial setup of your product on a PC either USB connection or network connection and to install various software. Update History [Ver. System requirements Windows 10 32bit Windows 10 64bit Windows 8. Was this helpful? Thank you! Your feedback is used to help us improve our support content. It solved my issue.
Below is a listing of our top FAQ's. Click on the title for more information. The Product is warranted against defects in materials and workmanship under normal use and service a for a period of one 1 year from the date of original purchase when delivered to you in new condition in its original container or b for 90 days from the date of original purchase for refurbished Products.
Warranty repair or replacement shall not extend the original warranty period of the Product. A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement.
This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement. This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty "Separate Warranty". Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty.
Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.
The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:. Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions www.
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you.
You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product must include street address. After receipt of the replacement Product with instructions and a prepaid waybill , follow the enclosed instructions on how to ship your product to the Canon USA repair facility.
InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p. By proceeding to downloading the Content, you agree to be bound by the above as well as all laws and regulations applicable to your download and use of the Content.
Provide your booking code and email address you used for the registration, we will re-send the confirmation email to you. Consumer Business ENG. Consumer Switch to: Business. Consumer Business. Support Search Download. Your feedback is used to help us improve our support content.
It solved my issue. It covered my problem, but the solution still didn't work for me. The information on the page is hard to understand. It has nothing to do with my issue. Back to top. Other Canon Sites. Send your Canon product for service or repair. Expert services to keep your equipment working perfectly. Canon Professional Services. CPS members can find the right contact for each country and get through to the experts who can help you. Expert services to keep your equipment working perfectly, enhance its imaging performance or repair it.
Software to improve your experience with our products. Useful guides to help you get the best out of your product. Find solutions to the error code displayed on your product. Canon Logo. Canon Consumer Product Support. Select your support content. Find the latest drivers for your product. Browse a selection of apps for your product. Find the latest firmware for your product.
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